Natural Gas Service

No matter where life takes you, we're here to help make managing your natural gas service simple. Explore the options below to start, transfer, add, or end your service with YCNGA.

Start or Add Service

Whether you're starting new service or adding an additional location, simply complete our online application.

After you apply, a Customer Service Representative will contact you using the daytime phone number provided. If your request is received before 3:30pm and a meter is already in place, we'll make every effort to provide same-day service.

Be prepared! If you're requesting service for a rental property, we may ask for a copy of your lease agreement.

Transfer Service

Moving? We've got you covered. Service can remain active at both your current and new locations for up to two weeks during your move. If you'll need service at both locations for longer than two weeks, simply select Add a Location when completing the online application.

Plan ahead! You can schedule your service transfer before your move—just have your requested start and stop dates ready.

End Service

Need to end your natural gas service? Simply call us at 803-323-5304 (Option 1) or complete the online form below.

Please note that service turn-offs are performed Monday through Friday during regular business hours. Thank you for choosing YCNGA — we've appreciated the opportunity to serve you and hope to welcome you back in the future!