How to Detect a Leak
Detecting a Leak
Natural gas is a safe and reliable source of energy, but like any utility, it's important to know how to recognize the signs of a leak and what to do if you ever suspect one.
Even if your home or business doesn't use natural gas, a leak from a nearby pipeline or neighboring property could still affect you. That's why everyone should know the three simple steps of natural gas safety: Recognize. React. Report.
Know the 3 R's of Gas Safety
1. Recognize
Natural gas is colorless, but contains a harmless odorant that smells like rotten eggs to help make leaks easier to detect.
If you notice any of these warning signs, treat them seriously.
Indoors
👃 Smell — A strong rotten egg or sulfur-like odor.
👀 See — A pilot light burning unusually high or behaving abnormally.
👂 Hear — Hissing or other unusual sounds coming from a natural gas appliance.
Outdoors
👃 Smell — A strong rotten egg or sulfur-like odor.
👀 See
- A cloud or mist near the ground.
- Bubbles in standing water.
- Dirt or debris blowing into the air.
- Dead or discolored vegetation in an otherwise healthy area.
👂 Hear — A roaring, hissing, or whistling sound near a natural gas line.
2. React
If you think you may have discovered a natural gas leak, don't try to find the source yourself.
Leave the area immediately and warn others to stay away.
While leaving, do not:
- Operate natural gas valves.
- Turn lights or electrical switches on or off.
- Use garage door openers, doorbells, or electrical appliances.
- Light matches, candles, or cigarettes.
- Do anything that could create a spark.
Once you're a safe distance away, call 911 first, then contact York County Natural Gas Authority at 803-323-5304.
3. Report
Our crews are available 24 hours a day, 7 days a week to respond to suspected natural gas leaks.
If you smell natural gas or notice any warning signs, don't assume someone else has already reported it. Give us a call.
Emergency Gas Leak Line: 803-323-5304 (option 9)
Not sure? When it comes to natural gas safety, we'd rather respond to a false alarm than have a leak go unreported.