Levelized Billing

Levelized Billing helps take the guesswork out of your natural gas bill by spreading your heating costs more evenly throughout the year. Instead of paying significantly more during the winter months, your monthly payment is based on your previous 12 months of natural gas usage, making it easier to budget from month to month.

There are no fees to participate in the program.

How It Works

Your monthly payment is calculated using the previous 12 months of billing history at your service address. You'll pay approximately the same amount each month for 11 months.

Each May, we'll compare your actual natural gas charges to the payments you've made during the past year.

• If you used more natural gas than estimated, the remaining balance will appear on your May bill.
• If you used less natural gas than estimated, a credit will be applied to your account and used toward your next Levelized Billing cycle.

After your annual review, we'll recalculate your monthly payment based on your most recent usage. Any updated payment amount will appear on your June bill.

How to Enroll

Enrollment takes place each year in May, with Levelized Billing beginning on your June bill.

To be eligible, you must:

• Have at least 12 months of billing history at your current service address.
• Call our Customer Service team at 803-323-5304 after receiving your May bill to enroll.

Already Enrolled?

If you're already participating in Levelized Billing, there's nothing you need to do. We'll automatically review your account each May, adjust your monthly payment if needed, and enroll you for the next billing cycle.

If you'd like to cancel your participation in the program, simply call 803-323-5304.