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    <title>York County Natural Gas Authority</title>
    <link href="https://new.ycnga.com/feed.xml" rel="self" />
    <link href="https://new.ycnga.com" />
    <updated>2026-07-15T09:41:39-04:00</updated>
    <author>
        <name>YCNGA</name>
    </author>
    <id>https://new.ycnga.com</id>

    <entry>
        <title>Understanding Your Natural Gas Rate</title>
        <author>
            <name>YCNGA</name>
        </author>
        <link href="https://new.ycnga.com/understanding-your-natural-gas-rate/"/>
        <id>https://new.ycnga.com/understanding-your-natural-gas-rate/</id>
            <category term="✨Glow Knows✨"/>

        <updated>2026-07-15T09:41:39-04:00</updated>
            <summary type="html">
                <![CDATA[
                    When you receive your natural gas bill, you may wonder what determines the rate you pay. Is it just the cost of the natural gas itself? Actually, your natural gas rate is made up of three main components&hellip;
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            <![CDATA[
                <p class="isSelectedEnd">When you receive your natural gas bill, you may wonder what determines the rate you pay. Is it just the cost of the natural gas itself?</p>
<p class="isSelectedEnd">Actually, your natural gas rate is made up of three main components that work together to safely deliver natural gas from the production field all the way to your home or business.</p>
<p class="isSelectedEnd">Let's take a look at each one.</p>
<h2>🚚 Transportation Cost</h2>
<p class="isSelectedEnd">Natural gas doesn't magically appear at your meter — it has to travel hundreds, sometimes thousands, of miles through a network of interstate pipelines before it reaches York County.</p>
<p class="isSelectedEnd">Transportation costs cover the expense of moving natural gas safely and reliably from production areas to our local distribution system.</p>
<p class="isSelectedEnd">Think of it like shipping a package. Even if the item inside stays the same price, it still costs money to deliver it to your door.</p>
<h2>🔥 Commodity Cost</h2>
<p class="isSelectedEnd">The commodity cost is simply the cost of the natural gas itself.</p>
<p class="isSelectedEnd">Like many other products, natural gas is bought and sold in a national market, and its price changes over time based on factors such as:</p>
<ul data-spread="false">
<li>Supply and demand</li>
<li>Weather conditions</li>
<li>National and global energy markets</li>
<li>Production levels</li>
</ul>
<p class="isSelectedEnd">YCNGA works year-round to help manage these fluctuations through careful planning and long-term purchasing strategies whenever possible.</p>
<h2>🛠️ Operating Cost</h2>
<p class="isSelectedEnd">Once natural gas arrives in our system, it still has to be delivered safely to your home or business.</p>
<p class="isSelectedEnd">Operating costs help cover the day-to-day expenses of providing reliable service, including:</p>
<ul data-spread="false">
<li>Maintaining and replacing pipelines</li>
<li>Inspecting and servicing natural gas infrastructure</li>
<li>Responding to emergencies 24 hours a day</li>
<li>Reading meters and processing bills</li>
<li>Providing customer service</li>
<li>Investing in system improvements to maintain safety and reliability</li>
</ul>
<p class="isSelectedEnd">These costs help ensure you have dependable natural gas service whenever you need it.</p>
<h2>Putting It All Together</h2>
<p class="isSelectedEnd">Every natural gas rate includes these three components:</p>
<ul data-spread="false">
<li><strong>Transportation Cost</strong> 🚚 – Getting natural gas to our community.</li>
<li><strong>Commodity Cost</strong> 🔥 – Purchasing the natural gas itself.</li>
<li><strong>Operating Cost</strong> 🛠️ – Safely delivering it to customers and maintaining the system.</li>
</ul>
<p class="isSelectedEnd">Each component plays an important role in providing safe, reliable, and affordable natural gas service.</p>
<h2>Why Does My Rate Change?</h2>
<p class="isSelectedEnd">Not every part of your rate changes at the same time or for the same reasons.</p>
<p class="isSelectedEnd">Commodity and transportation costs can fluctuate as market conditions change, while operating costs are influenced by the ongoing investment required to safely maintain and operate the natural gas system.</p>
<p>At York County Natural Gas Authority, we work to manage these costs responsibly through long-term planning, strategic purchasing, and continuous investment in our infrastructure.</p>
<p><a href="https://new.ycnga.com/stable-rates/">Read more about how we work to keep your rates stable</a>.</p>
<p>As a not-for-profit utility, our goal isn't to generate profits for shareholders. Instead, we focus on providing safe, reliable, and affordable natural gas service for the communities we serve.</p>
            ]]>
        </content>
    </entry>
    <entry>
        <title>How We Keep Natural Gas Rates Stable</title>
        <author>
            <name>YCNGA</name>
        </author>
        <link href="https://new.ycnga.com/stable-rates/"/>
        <id>https://new.ycnga.com/stable-rates/</id>
        <media:content url="https://new.ycnga.com/media/posts/62/Rate-Stability.jpg" medium="image" />
            <category term="✨Glow Knows✨"/>

        <updated>2026-07-15T08:20:31-04:00</updated>
            <summary type="html">
                <![CDATA[
                        <img src="https://new.ycnga.com/media/posts/62/Rate-Stability.jpg" alt="Illustration showing how YCNGA&#x27;s long-term planning helps reduce the impact of market price volatility on customer rates." />
                    Planning Ahead Instead of Reacting Natural gas prices are influenced by many factors, including weather, supply and demand, pipeline capacity, and conditions in the national energy market. Rather than waiting until demand increases, YCNGA takes a proactive approach&hellip;
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        <content type="html">
            <![CDATA[
                    <p><img src="https://new.ycnga.com/media/posts/62/Rate-Stability.jpg" class="type:primaryImage" alt="Illustration showing how YCNGA&#x27;s long-term planning helps reduce the impact of market price volatility on customer rates." /></p>
                <h2>Planning Ahead Instead of Reacting</h2>
<p class="isSelectedEnd">Natural gas prices are influenced by many factors, including weather, supply and demand, pipeline capacity, and conditions in the national energy market.</p>
<p class="isSelectedEnd">Rather than waiting until demand increases, YCNGA takes a proactive approach to purchasing and managing our natural gas supply. By planning ahead, we're often able to reduce our exposure to sudden price spikes.</p>
<p class="isSelectedEnd">Our long-term supply strategy includes:</p>
<ul data-spread="false">
<li>Purchasing portions of our natural gas supply in advance through price hedging.</li>
<li>Maintaining access to stored natural gas for periods of high demand.</li>
<li>Utilizing peaking services when additional supply is needed.</li>
<li>Leveraging prepay transactions and other long-term purchasing strategies.</li>
<li>Strategically releasing unused pipeline capacity to generate additional revenue that benefits our customers.</li>
</ul>
<p class="isSelectedEnd">Together, these strategies help reduce the need to purchase large volumes of natural gas at elevated market prices.</p>
<blockquote>
<p class="isSelectedEnd">"Our responsibility is to anticipate market changes and position our supply portfolio in a way that helps protect customers from sudden rate increases while maintaining reliable service."</p>
<p class="isSelectedEnd"><strong>– Jeff Deason, Chief Financial Officer</strong></p>
</blockquote>
<h2>Understanding Natural Gas Costs</h2>
<p class="isSelectedEnd">The price customers pay for natural gas includes more than just the cost of the fuel itself.</p>
<p class="isSelectedEnd">Natural gas must be produced, transported through interstate pipelines, stored when appropriate, and delivered safely to local communities. The total cost of bringing natural gas to YCNGA is often referred to as the <strong>delivered price</strong>, which includes the commodity itself as well as transportation, storage, pipeline capacity, and other supply-related costs.</p>
<p class="isSelectedEnd">During periods of unusually high demand—such as widespread cold weather across multiple states—these delivered costs can increase significantly. YCNGA's planning strategies are designed to help manage those fluctuations whenever possible.</p>
<h2>Higher Bills Don't Always Mean Higher Rates</h2>
<p class="isSelectedEnd">One of the most common questions we receive is why a bill may increase even when natural gas rates remain stable.</p>
<p class="isSelectedEnd">The answer is usually simple: <strong>usage.</strong></p>
<p class="isSelectedEnd">When temperatures are colder, heating systems run longer and consume more natural gas. Likewise, businesses may use additional energy during periods of increased demand.</p>
<p class="isSelectedEnd">Even if the price per therm stays the same, using more natural gas will naturally result in a higher bill.</p>
<h2>A Not-for-Profit Utility Focused on Our Community</h2>
<p class="isSelectedEnd">York County Natural Gas Authority was created by an Act of the South Carolina General Assembly in 1954 and operates as a political subdivision of the State of South Carolina.</p>
<p class="isSelectedEnd">Unlike investor-owned utilities:</p>
<ul data-spread="false">
<li>We do not operate to generate profits for shareholders.</li>
<li>We cannot levy or collect taxes.</li>
<li>We finance system improvements through revenue bonds that are repaid solely from system revenues.</li>
<li>Any net revenues are reinvested into system improvements, infrastructure, or helping maintain affordable rates.</li>
</ul>
<p class="isSelectedEnd">Because we serve our community—not investors—our decisions are guided by what's best for our customers today and in the future.</p>
<h2>Our Commitment to Customers</h2>
<p class="isSelectedEnd">Energy markets will continue to fluctuate, but our commitment remains the same.</p>
<p class="isSelectedEnd">Every day, YCNGA works to provide safe, reliable, and affordable natural gas service through careful planning, responsible financial management, and long-term investment in the communities we serve.</p>
<p>By planning ahead and managing our resources wisely, we're able to help reduce the impact of changing energy markets while continuing to deliver the dependable service our customers expect.</p>
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        </content>
    </entry>
    <entry>
        <title>Hwy 161 &amp; Maynard Grayson Rd, Clover</title>
        <author>
            <name>YCNGA</name>
        </author>
        <link href="https://new.ycnga.com/hwy-161-maynard-grayson-road/"/>
        <id>https://new.ycnga.com/hwy-161-maynard-grayson-road/</id>
        <media:content url="https://new.ycnga.com/media/posts/59/Hwy-161_Maynard-Grayson-Rd.png" medium="image" />
            <category term="New Service"/>

        <updated>2026-07-09T16:28:30-04:00</updated>
            <summary type="html">
                <![CDATA[
                        <img src="https://new.ycnga.com/media/posts/59/Hwy-161_Maynard-Grayson-Rd.png" alt="New service area in Clover" />
                    Natural gas service is now available to additional homes and businesses along Hwy 161 (1400-1584) and Maynard Grayson Road in Clover (354-686), including a portion. If your property is located within one of these areas and you're interested&hellip;
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            </summary>
        <content type="html">
            <![CDATA[
                    <p><img src="https://new.ycnga.com/media/posts/59/Hwy-161_Maynard-Grayson-Rd.png" class="type:primaryImage" alt="New service area in Clover" /></p>
                <p>Natural gas service is now available to additional homes and businesses along <strong>Hwy 161 (1400-1584)</strong> and <strong>Maynard Grayson Road in Clover (354-686)</strong>, including a portion.</p>
<p>If your property is located within one of these areas and you're interested in connecting to natural gas, call <a href="tel:8033235304">803-323-5304</a> to begin your service line request.</p>
<hr>
<p class="align-center"><strong>What happens next?</strong> <br><a href="#non-existing-page-with-id-55">Learn more about establishing new service</a>.</p>
<p class="align-center"><strong>Don't see your neighborhood?</strong> <br><a href="https://new.ycnga.com/service/check-availability/">Complete our Natural Gas interest form to let us know you'd like service in your area.</a></p>
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        </content>
    </entry>
    <entry>
        <title>Black Hwy, York &amp; Cedar Grove Rd, Clover</title>
        <author>
            <name>YCNGA</name>
        </author>
        <link href="https://new.ycnga.com/black-hwy-york-and-cedar-grove-rd-clover/"/>
        <id>https://new.ycnga.com/black-hwy-york-and-cedar-grove-rd-clover/</id>
        <media:content url="https://new.ycnga.com/media/posts/58/Black-Hwy_Cedar-Grove-Rd-2.png" medium="image" />
            <category term="New Service"/>

        <updated>2026-07-09T14:54:50-04:00</updated>
            <summary type="html">
                <![CDATA[
                        <img src="https://new.ycnga.com/media/posts/58/Black-Hwy_Cedar-Grove-Rd-2.png" alt="New service area in York and Clover" />
                    Natural gas service is now available to additional homes and businesses along Black Highway in York (1875–2405) and Cedar Grove Road in Clover (120–1491), including a portion of King Road. If your property is located within one of&hellip;
                ]]>
            </summary>
        <content type="html">
            <![CDATA[
                    <p><img src="https://new.ycnga.com/media/posts/58/Black-Hwy_Cedar-Grove-Rd-2.png" class="type:primaryImage" alt="New service area in York and Clover" /></p>
                <p>Natural gas service is now available to additional homes and businesses along <strong>Black Highway in York (1875–2405)</strong> and <strong>Cedar Grove Road in Clover (120–1491)</strong>, including a portion of <strong>King Road</strong>.</p>
<p>If your property is located within one of these areas and you're interested in connecting to natural gas, call <a href="tel:8033235304">803-323-5304</a> to begin your service line request.</p>
<hr>
<p class="align-center"><strong>What happens next?</strong> <br><a href="#non-existing-page-with-id-55">Learn more about establishing new service</a>.</p>
<p class="align-center"><strong>Don't see your neighborhood?</strong> <br><a href="https://new.ycnga.com/service/check-availability/">Complete our Natural Gas interest form to let us know you'd like service in your area.</a></p>
            ]]>
        </content>
    </entry>
    <entry>
        <title>Community Partnership Preserves Rare Sunflowers</title>
        <author>
            <name>YCNGA</name>
        </author>
        <link href="https://new.ycnga.com/saving-endangered-sunflowers/"/>
        <id>https://new.ycnga.com/saving-endangered-sunflowers/</id>
        <media:content url="https://new.ycnga.com/media/posts/57/Schweinitzs-sunflower5.png" medium="image" />
            <category term="News &amp; Updates"/>

        <updated>2026-07-08T10:21:40-04:00</updated>
            <summary type="html">
                <![CDATA[
                        <img src="https://new.ycnga.com/media/posts/57/Schweinitzs-sunflower5.png" alt="" />
                    Originally shared by U.S. Fish &amp; Wildlife Service Rock Hill, S.C. – More than 500 endangered Schweinitz’s sunflowers are now conserved at York County’s Catawba Bend Preserve, thanks to staff from York County, the Catawba Nation, York County Natural&hellip;
                ]]>
            </summary>
        <content type="html">
            <![CDATA[
                    <p><img src="https://new.ycnga.com/media/posts/57/Schweinitzs-sunflower5.png" class="type:primaryImage" alt="" /></p>
                <p><a href="https://www.fws.gov/story/2026-07/snapshot-community-effort-saves-hundreds-endangered-sunflowers-south-carolina"  class="extlink extlink-icon-1"  >Originally shared by U.S. Fish &amp; Wildlife Service</a></p>
<p><em>Rock Hill, S.C. </em>– More than 500 endangered Schweinitz’s sunflowers are now conserved at York County’s Catawba Bend Preserve, thanks to staff from York County, the Catawba Nation, York County Natural Gas Authority, and the U.S. Fish and Wildlife Service.</p>
<p>“What we saw unfold in York County to protect those endangered plants was a model of imperiled species conservation. Those sunflowers are part of what makes York County unique, and the community showed up in a tremendous way to take care of them,” said Melissa Chaplin, biologist with the U.S. Fish and Wildlife Service.</p>
<figure class="post__image post__image--center"><img loading="lazy" src="https://new.ycnga.com/media/posts/57//Schweinitzs-sunflower1-2.png" alt="" width="1136" height="756" sizes="(min-width: 37.5em) 1600px, 88vw" srcset="https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower1-2-xs.png 640w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower1-2-sm.png 768w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower1-2-md.png 1024w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower1-2-lg.png 1366w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower1-2-xl.png 1600w">
<figcaption>U.S. Fish and Wildlife Service biologists Nancy Adamson, Byron Hamstead, Michelle Henson, Morgan Wolf, and Melissa Chaplin gather tools to move Schweinitz’s sunflower from a roadside to Catawba Bend Preserve, York County, SC.</figcaption>
</figure>
<p>In August 2025, Chaplin, who is based in Charleston, S.C., received an e-mail from Marvin Bouknight, then the natural resources program manager with the Catawba Nation.  Because of his work at Catawba Nation, and being familiar with the species, Bouknight was aware of a population growing along the shoulder of Church Road. He and fellow tribal biologist Courtney Skeldon had even been out to count them. While driving Church Road one day, he was caught off guard by the sight of tiny, white survey flags running through the population. Stopping to investigate, he saw the flags belonged to the York County Natural Gas Authority, leading him to cold call the authority, reaching Marc Fortner, project manager for the gas pipeline installation that was marked by the flags, and beginning a conversation about how to conserve the sunflowers.</p>
<p>“Marc was nothing but supportive of the entire effort to conserve the sunflowers. You could not have asked for a better partnership – the gas authority was on-board from the get-go and worked with us to conserve the plants. Without their cooperation, it never would’ve happened,” said Bouknight.</p>
<figure class="post__image post__image--center"><img loading="lazy" src="https://new.ycnga.com/media/posts/57//Schweinitzs-sunflower2.png" alt="" width="1135" height="756" sizes="(min-width: 37.5em) 1600px, 88vw" srcset="https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower2-xs.png 640w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower2-sm.png 768w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower2-md.png 1024w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower2-lg.png 1366w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower2-xl.png 1600w">
<figcaption>Biologists Byron Hamstead, Nancy Adamson, Michelle Henson, Morgan Wolf, and Melissa Chaplin head out to collect Schweinitz’s sunflowers for transplanting to Catawba Bend Preserve, York County, SC.</figcaption>
</figure>
<p>Initially it seemed the plants were safe as the plan was to bore the gas line beneath the plants, without disturbing the surface, but as the project developed, it became evident going beneath the plants wouldn’t be an option – a trench would have to be dug through the sunflowers. A new strategy was needed, so Bouknight broadened the conversation. With the help of staff at the South Carolina Department of Natural Resources, he connected with Chaplin, who works in the U.S. Fish and Wildlife Service office that administers the Endangered Species Act in South Carolina. During this period, Bouknight joined York County Parks and Recreation Department as superintendent of Catawba Bend Preserve, with Courtney Skeldon taking over his role with the tribe. With York County Parks and Recreation, York County Natural Gas Authority, the Catawba Nation, and the U.S. Fish and Wildlife Service all represented around the table, conversation turned to moving the plants out of the gas line footprint to a place where they would enjoy long-term protection. Catawba Bend Preserve, a new park located in and operated by York County, was chosen as the destination.</p>
<figure class="post__image post__image--center"><img loading="lazy" src="https://new.ycnga.com/media/posts/57//Schweinitzs-sunflower3.png" alt="" width="1134" height="756" sizes="(min-width: 37.5em) 1600px, 88vw" srcset="https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower3-xs.png 640w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower3-sm.png 768w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower3-md.png 1024w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower3-lg.png 1366w ,https://new.ycnga.com/media/posts/57//responsive/Schweinitzs-sunflower3-xl.png 1600w">
<figcaption>Biologists Melissa Chaplin, Morgan Wolf, and Nancy Adamson collecting Schweintiz’s sunflowers from a road shoulder to move to Catawba Bend Preserve, York County, SC.</figcaption>
</figure>
<p>Over four hot days in late spring and early summer, teams from York County Parks and Recreation, the Catawba Nation, and the Service transplanted more than 500sunflowers, digging them from the shoulder of Church Road and planting them at Catawba Bend Preserve, where the maintenance team had plowed a dedicated area to receive the plants. County staff used two portable water tanks to provide regular watering as a counter to drought conditions.  To minimize the effects of deer and rabbit browsing, they installed a solar electric fence to give the plants the best chances of survival</p>
<p>“Nothing like this happens because of one person,” said Bouknight. “It happens because passionate, dedicated folks see the value. This was elective from the start – nothing was mandated. It reminds me that there are still good people and organizations out there that care about our natural resources.”</p>
<p>Schweinitz’s sunflower is found only in the Piedmont of North Carolina and South Carolina and is considered an indicator of prairie remnants. It has been on the federal endangered species list since 1991, when only 13 populations were known to exist, though today that number has increased to 94.</p>
<div class="gallery-wrapper"><div class="gallery" data-is-empty="false" data-translation="Add images" data-columns="3">
<figure class="gallery__item"><a href="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower4.png" data-size="1133x712"><img loading="lazy" src="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower4-thumbnail.png" alt="" width="800" height="503"></a>
<figcaption>Biologists Nancy Adamson, Melissa Chaplin, Byron Hamstead, and Morgan Wolf dig up Schweinitz’s sunflowers from a roadside for transplanting to Catawba Bend Preserve, York County, SC.</figcaption>
</figure>
<figure class="gallery__item"><a href="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower5.png" data-size="1136x756"><img loading="lazy" src="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower5-thumbnail.png" alt="" width="800" height="532"></a>
<figcaption>Biologist Morgan Wolf holds a Schweinitz’s sunflower to be transplanted from a roadside to Catawba Bed Preserve, York County, SC.</figcaption>
</figure>
<figure class="gallery__item"><a href="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower6.png" data-size="1135x758"><img loading="lazy" src="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower6-thumbnail.png" alt="" width="800" height="534"></a>
<figcaption>Schweinitz’s sunflower growing along a road, awaiting moving to Catawba Bend Preserve, York County, SC.</figcaption>
</figure>
<figure class="gallery__item"><a href="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower7.png" data-size="1133x755"><img loading="lazy" src="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower7-thumbnail.png" alt="" width="800" height="533"></a>
<figcaption>Biologist Byron Hamstead loads Schweinitz’s sunflowers for transplanting at Catawba Bend Preserve, York County, SC.</figcaption>
</figure>
<figure class="gallery__item"><a href="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower8.png" data-size="1134x755"><img loading="lazy" src="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower8-thumbnail.png" alt="" width="800" height="533"></a>
<figcaption>Biologist Michelle Henson, U.S. Fish and Wildlife Service, provides instruction on planting Schweinitz’s sunflowers at Catawba Bend Preserve, York County, SC.</figcaption>
</figure>
<figure class="gallery__item"><a href="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower9.png" data-size="1135x754"><img loading="lazy" src="https://new.ycnga.com/media/posts/57//gallery/Schweinitzs-sunflower9-thumbnail.png" alt="" width="800" height="531"></a></figure>
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        </content>
    </entry>
    <entry>
        <title>Piping Responsibility: What&#x27;s Ours &amp; What&#x27;s Yours?</title>
        <author>
            <name>YCNGA</name>
        </author>
        <link href="https://new.ycnga.com/piping-responsibility/"/>
        <id>https://new.ycnga.com/piping-responsibility/</id>
        <media:content url="https://new.ycnga.com/media/posts/56/Piping-Responsibilities_Blog-1024x605.png" medium="image" />
            <category term="✨Glow Knows✨"/>

        <updated>2026-07-07T14:42:53-04:00</updated>
            <summary type="html">
                <![CDATA[
                        <img src="https://new.ycnga.com/media/posts/56/Piping-Responsibilities_Blog-1024x605.png" alt="Natural Gas piping responsibility" />
                    YCNGA’s Responsibility YCNGA is responsible for the underground service line that delivers natural gas from the main line to your home. This includes: Essentially, everything from the road to your gas meter is on us. 💸 Don't Pay for Meter&hellip;
                ]]>
            </summary>
        <content type="html">
            <![CDATA[
                    <p><img src="https://new.ycnga.com/media/posts/56/Piping-Responsibilities_Blog-1024x605.png" class="type:primaryImage" alt="Natural Gas piping responsibility" /></p>
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<h2 data-start="464" data-end="490"><strong>YCNGA’s Responsibility</strong></h2>
<p data-start="492" data-end="623">YCNGA is responsible for the <strong data-start="521" data-end="549">underground service line</strong> that delivers natural gas from the main line to your home. This includes:</p>
<ul>
<li data-start="627" data-end="691">Locating and maintaining the <strong data-start="656" data-end="672">service line</strong> up to your meter</li>
<li data-start="694" data-end="713">The <strong data-start="698" data-end="711">regulator</strong></li>
<li data-start="716" data-end="742">The <strong data-start="720" data-end="733">gas meter</strong> itself</li>
</ul>
<p data-start="744" data-end="809">Essentially, everything from the road to your gas meter is on us.</p>
<p class="align-center msg--highlight msg "><strong>💸 Don't Pay for Meter Maintenance! 💸 </strong><br>Your natural gas meter, regulator, and the service line leading to the meter are owned and maintained by YCNGA. No one other than authorized YCNGA personnel should perform maintenance, repairs, or modifications on this equipment. If you are offered "gas meter maintenance" by another company, please know that any necessary <strong>maintenance or repairs to YCNGA-owned equipment are provided by us at no cost to you</strong>.</p>
<h2 data-start="811" data-end="844"><strong>The Customer’s Responsibility</strong></h2>
<p data-start="846" data-end="939">Once gas reaches your meter, the responsibility shifts to you. Customers are responsible for:</p>
<ul>
<li data-start="943" data-end="1002">All <strong data-start="947" data-end="1002">piping from the meter into and throughout your home</strong></li>
<li data-start="1005" data-end="1079">The <strong data-start="1009" data-end="1041">installation and maintenance</strong> of piping to natural gas appliances</li>
<li data-start="1082" data-end="1114"><strong data-start="1082" data-end="1114">Appliance upkeep and repairs</strong></li>
</ul>
<p data-start="1116" data-end="1248">If it’s on the <strong data-start="1131" data-end="1145">house-side</strong> of the meter — including outdoor gas appliances — it’s your job to keep it working safely and efficiently.</p>
<h2 data-start="1250" data-end="1283"><strong>Common Natural Gas Appliances</strong></h2>
<p data-start="1285" data-end="1403">Not sure what this includes? Here’s a list of typical natural gas appliances that may be found in or around your home:</p>
<h3 data-start="1407" data-end="1430"><strong data-start="1407" data-end="1428">Indoor Appliances</strong></h3>
<ul>
<li data-start="1435" data-end="1449">Water heater</li>
<li data-start="1454" data-end="1477">Tankless water heater</li>
<li data-start="1482" data-end="1507">Furnace or space heater</li>
<li data-start="1512" data-end="1531">Gas range or oven</li>
<li data-start="1536" data-end="1551">Clothes dryer</li>
<li data-start="1556" data-end="1579">Fireplace or gas logs</li>
</ul>
<h3 data-start="1583" data-end="1607"><strong data-start="1583" data-end="1605">Outdoor Appliances</strong></h3>
<ul>
<li data-start="1612" data-end="1623">Gas grill</li>
<li data-start="1628" data-end="1641">Pool heater</li>
<li data-start="1646" data-end="1664">Outdoor lighting</li>
<li data-start="1669" data-end="1679">Fire pit</li>
</ul>
<h2 data-start="1681" data-end="1713"><strong>Need Help with Installation?</strong></h2>
<p data-start="1715" data-end="1913"><strong data-start="1715" data-end="1732">Did you know?</strong><br data-start="1732" data-end="1735">YCNGA’s installation team is licensed to install piping to natural gas appliances. While installation fees apply, we’re here to make the process safe, smooth, and code-compliant.</p>
<p data-start="1915" data-end="2080">📞 <strong data-start="1918" data-end="1943">For general questions</strong>, call our Customer Service team at (803) 323-5304.<br data-start="1994" data-end="1997">📞 <strong data-start="2000" data-end="2039">To request a quote for installation</strong>, call Appliance Sales at (803) 323-5315.</p>
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    </entry>
    <entry>
        <title>Meet Glow!</title>
        <author>
            <name>YCNGA</name>
        </author>
        <link href="https://new.ycnga.com/meet-glow/"/>
        <id>https://new.ycnga.com/meet-glow/</id>
        <media:content url="https://new.ycnga.com/media/posts/54/Meet-Glow-2.png" medium="image" />
            <category term="✨Glow Knows✨"/>
            <category term="News &amp; Updates"/>

        <updated>2025-10-06T11:19:00-04:00</updated>
            <summary type="html">
                <![CDATA[
                        <img src="https://new.ycnga.com/media/posts/54/Meet-Glow-2.png" alt="Meet Glow, YCNGA&#x27;s friendly firefly guide" />
                    Glow's Job at YCNGA Glow isn’t just a cheerful face — she plays an important role in how we share information with you. When you see Glow, you can expect: We know energy can sometimes feel complicated. Glow&hellip;
                ]]>
            </summary>
        <content type="html">
            <![CDATA[
                    <p><img src="https://new.ycnga.com/media/posts/54/Meet-Glow-2.png" class="type:primaryImage" alt="Meet Glow, YCNGA&#x27;s friendly firefly guide" /></p>
                <h3>Glow's Job at YCNGA</h3>
<p>Glow isn’t just a cheerful face — she plays an important role in how we share information with you. When you see Glow, you can expect:</p>
<ul>
<li><strong>Helpful safety reminders</strong> to keep your home and family protected</li>
<li><strong>Easy energy-saving tips</strong> to help you get the most from your natural gas service</li>
<li><strong>Seasonal advice and recommendations</strong> tailored to your needs</li>
<li><strong>Clear, approachable guidance</strong> you can trust</li>
</ul>
<p data-start="1522" data-end="1630">We know energy can sometimes feel complicated. Glow helps make it simpler, friendlier, and easier to act on.</p>
<h3>Where You’ll See Glow</h3>
<figure class="post__image post__image--right"><img loading="lazy"  src="https://new.ycnga.com/media/posts/54/Hello-Glow.png" alt="Hello, I'm Glow!" width="572" height="379" sizes="(min-width: 37.5em) 1600px, 88vw" srcset="https://new.ycnga.com/media/posts/54/responsive/Hello-Glow-xs.png 640w ,https://new.ycnga.com/media/posts/54/responsive/Hello-Glow-sm.png 768w ,https://new.ycnga.com/media/posts/54/responsive/Hello-Glow-md.png 1024w ,https://new.ycnga.com/media/posts/54/responsive/Hello-Glow-lg.png 1366w ,https://new.ycnga.com/media/posts/54/responsive/Hello-Glow-xl.png 1600w"></figure>Glow will be popping up in places you already connect with us, including:</p>
<ul>
<li>Bill inserts and newsletters</li>
<li>Social media posts</li>
<li>Community events</li>
<li>Safety campaigns and educational materials</li>
</ul>
<p>Wherever she appears, her goal is the same: to make your experience with natural gas more informed, confident, and comfortable.</p>
<h3>Why a Firefly?</h3>
<p>Glow’s story started with a fresh idea from students at Winthrop University, where they were tasked with rethinking how natural gas is communicated to customers. Their concept? A friendly, approachable character who could make energy feel more personal and relatable.</p>
<p data-start="919" data-end="1079">Inspired by that vision, our team brought Glow to life — designing her as a familiar southern symbol of warmth, reliability, and smart energy use.</p>
<h3>A Brighter Way Forward</h3>
<p>Natural gas plays an important role in providing reliable, efficient energy to homes and businesses across our community. Glow represents our commitment to helping you use that energy safely, wisely, and with confidence.</p>
<p>So keep an eye out — Glow is just getting started! She’s here to share bright ideas, warm reminders, and a little extra spark along the way. ✨</p>
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